Privacy Policy

1. Information We Collect

We collect the following types of information to provide and improve our services:

• Personal Information: When you create an account, make a reservation, or place an order, we may collect:
  • Full name
  • Email address
  • Phone number
  • Billing or payment details (when applicable)
• Usage Information: We automatically collect data about how you interact with our website and application, including:
  • Pages visited
  • Features accessed
  • Search queries (restaurants, menu items)
  • Interaction with services
• Device Information: To optimize your experience and ensure platform security, we collect:
  • Device type and model
  • Operating system and version
  • IP address
  • Browser type and language

2. How We Use Your Information

• To Provide and Improve Services: Your data allows us to process table reservations, food orders, personalize experiences, and optimize our KDS and POS modules.
• To Communicate With You: We may contact you via email, SMS, or push notifications for order confirmations, booking updates, and support responses.
• To Fulfill Legal Obligations: We may process and retain your data to meet tax, accounting, and legal requirements.

3. How We Share Your Information

• Service Providers: Shared with trusted third-party partners like payment processors, cloud hosting services, customer support tools, and analytics platforms.
• Restaurant Partners: Limited details are shared with the specific restaurant you book or order from to facilitate service fulfillment.
• Legal Compliance: We may disclose data to authorities as required by law or to prevent fraud and platform misuse.

4. Your Choices and Rights

• Account Deletion: You can request deletion of your account and personal data at any time by contacting support@minkwhite.com .
• Marketing Preferences: Opt out of promotional communications by clicking the "unsubscribe" link in emails or adjusting your notification preferences.
• Access and Correction: View or update your personal details via your account dashboard or by contacting support.

5. Data Retention

We retain your personal information as long as necessary for service provision, compliance with legal obligations, dispute resolution, and fraud prevention.

6. Data Security

We use industry-standard encryption, secure access protocols, and security audits to protect your data. However, no electronic storage or transmission method is 100% secure.

7. Children's Privacy

Our services are not intended for minors under 18. We do not knowingly collect personal details from children; any such data will be deleted immediately upon identification.

8. Changes to This Privacy Policy

We may update this policy periodically. We will notify you of any material changes via email or platform announcements. Continued use of the platform constitutes acceptance.